At Jewel’s core, a 40m Rain Vortex (the world’s tallest indoor waterfall) anchors a five-storey Forest Valley of more than 2,000 trees and 60,000 shrubs. Benoy’s retail interior design works with this landscape, organising more than 280 retail and F&B units along elliptical paths that draw visitors through the space in a continuous circuit. Generous lightwells bring natural light deep into the lower levels, reinforcing the sense of a living interior.

Central to the design process was balancing commercial aspirations with the psychological needs of those using the space. A neutral material palette reduces stimulation and allows the retail units to generate their own visual activity. Wide promenades, voids and lightwells maintain sightlines between levels, while regular breaks between retail units offer views across the full width of the building and its verdant centre. The natural vein of the stone flooring is oriented on a 45-degree angle, a subtle devise that provides visual cues and supports intuitive wayfinding.